They were asking for more than $400 to include an insurance should be offered as a suggestion. I canceled right there and still waiting for my initial money I paid to get reimbursed. Economy (Hyundai Accent or similar) is the most frequently booked rental car type in Mexico City. The local rental car counter service was terrible. I will never use it again. Pick up location: Mexico City, there was no availability for cars when I got there. Our plane was delayed and their response was well you were not here at the time of the reservation. In the last 72 hours the cheapest rental car price was found at America Car Rental Direccion Av. When we arrived, they did not have our car available, even though we had a reservation. They said my booking did appear on their system but the price was other than the one stated. However they couldnt have been less interested in helping us. Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. Gas tanks wasnt full and requirement is to turn it in at the same level, which makes it difficult for to figure out how much gas to add especially since I wasnt familiar with price per gallon in MXN currency. Reading it, you will understand that the rules for foreign plated vehicles are different from those of the local ones. Latest breaking news, including politics, crime and celebrity. The lady at the counter texting without telling me what's going on. No low b Read more. Car lacked power to merge on/off highways well and could barely make it up steep hills. Wasn't able to communicate with anybody in Mexico City to confirm.Phone number in Mexico City does not exist. I ordered this from Walmart online on December 28, 2019 and the product was delivered to me on January 6, 2020. Nothing, everything was wrong with my reservation. This is so frustrating and annoying. No car was available even with my reservation. The car rental company did not have the car I reserved and ended up renting me a different car at a higher cost. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with me, They charged me $230 US per day insurance. for me it was the worst thing I got to Mexico at 10 o'clock and there is no branch inside the airport the phone number and the one coming in the reservation was wrong I lost time and money looking for the branch until a lady told me where I was and by the way it is outside the airport and in a very ugly area, her schedules are not those who go on the reservation or on her website when I arrived at the establishment was closed I lost the money and the annoyance that caused me was too much, I felt cheated and scammed. . Economy $7/day. My flight was delayed and they closed before I could get there. The streets are very narrow. Go to Amazon and prepare your holidays with epic deals from top brands on this seasons must-have items. I strongly recommend against renting a car from this location. The agent said this happens all the time. I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. KAYAK has deals for you to compare from 27 car rental agencies in Mexico City. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. Sonora casi esquina Texcoco Colonia Pen de los Baos, Delegacin V. Carranza, CDMX (5 miles from city center). The destination for all NFL-related videos. The under-support and hitch shaft are constructed from high-grade steel with a powder coat finish. When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). Pick up was typical. Watch the NFL's Sunday Night Football, NASCAR, Premier League and much more. Also an unneccessary 'compulsory' that I have never had to pay before in Mexico insurance charge was added. The act of picking up a rental should never cause a customer to have to cancel appointments. Finding a parking space in Mexico City can be a hassle, and street parking may invite people to break open the car, especially if there are visible valuables in it. 2.5 hour bus ride to my destination followed by the same bus ride the next morning. Car fit our group. Tire pressure light was on constantly 4. Check out this updated list of the 8 best used pickup trucks under $25K for 2022 shoppers, based on CarMax sales data from April 1, Used Full-Sized Trucks. Buy CR Spotless Water Systems - DIC-20 Simplest RV & Car Wash System, Rinse Works for All Vehicles, Motorcycles, Bikes, Boats, Planes, Yachts, Deionized Water System, Towel Drying Eliminated, 1 Pack: Applicators - Amazon.com FREE DELIVERY possible on eligible purchases Bad experience would not rent again with Ace aaaasssss ggggggggh hhhhhhhhhh kkkkkkkkkkk. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. Chevrolet Silverado. 3, Pen de los Baos, Venustiano Carranza, Av.Paseo De La Reforma 208 Local A- Colonia Juarez,Delegacion Cuauhtemo, Benito Juarez International Apt- International Arrival Hall. Tires were bald. No clear signage so it was impossible to relocate the drop off point. Horrible service. KAYAK searches thousands of car rental agencies to provide you with offers from all car rental agencies operating in Mexico City so that you can compare car rental rates, reviews and pick-up and drop-off locations to find the best deal for you. They will probably last the remaining life of my SUV. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes. At that point we tried to ask the staff for help finding other options elsewhere since we were stuck. quicker car availability. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. They said that they had no connection to kayak whatsoever. I explained to the representative that I had a reservation and she apologized stating that all cars had been checked out. Drop off location is inaccurate. The weighted average selling price is $27,779. The worst service Ive ever gotten at any car rental place around the world. Search and find Mexico City rental car deals on KAYAK now. The employees were mostly rude except for one girl but they did not offer solutions until I said I was going to call PROFECO, the mexican consumer protection services agency. It took a while to convince the overzealous agent to accept my credit card's CDW. So $10 per year per car.Original - 2019I wanted to get car covers for my 1972 Cutlass coupe and convertible.I had tried a few other car covers that claimed high quality and waterproof, but disintegrated.The cars are 202".I got the Large Amazon Basics Capitn Carlos Len , Pen de los Baos, Venustiano Carranza, Sinaloa 85-int. Quadrupled the price and told us we were too late for the original quote. I think its a scam as there was another tourist from Germany who also prepaid and didnt get their car. The car was not full: within two blocks, the first line was down. They lie about the price I don't understand why kayak said a price so cheap and pay less rental car no respect that price I think that is a shame of both companies I'm not going to do any more business with ether one !!! Car given was not what we reserved. View the latest business news about the worlds top companies, and explore articles on global markets, finance, tech, and the innovations driving us forward. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I will not use Firefly or Kayak again. 2. Update: October 2022 - The covers started to disintegrate this summer.This was longer life than another one I tried. Would NOT recamend and Im sure Ill get no response to my issues. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Alamo doesn't have 7 seat cars or trucks. The safest option is to park at a parking lot or garage like EZ Parking in Roma Norte, BDI Estacionamiento Pblico in Polanco, or Smart Parking in Las Lomas. I totally agree with the previous reviews. The reservation through Kayak was completely useless and jeopardized my entire trip. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised. Check out this updated list of the 8 best used pickup trucks under $25K for 2022 shoppers, based on CarMax sales data from April 1, Used Full-Sized Trucks. I did not fall for their scam, and left without a car; I preferred to call an uber. Inadmissible. Find tips and insights for how to book your rental, what car rental insurance youll need, how to deal with a car rental agency and what extra fees to expect (and avoid!). We got an upgrade to a mid size SUV, which really helped since there were four of us traveling, and some of the roads in the countryside were not paved. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. (Red light on). I was extremely disappointed and inconvenienced. Never renting from here again. The car was sub par as well. How much does a used small motorhomes cost? Compact $19/day. The car could've had an electronic lock. They stated that the online services did not coincide with actual car availability, and didn't have any cars, Less extortionate required additional insurance. Had a blowout on one and since we were outside of DF we had to buy a used tire and pay for the replacement. The entire exchange seemed very much a scam, so consider your rental carefully and if possible, go elsewhere for a car in Mexico City. The underbanked represented 14% of U.S. households, or 18. Explore legal resources, campaign finance data, help for candidates and committees, and more. Terminal 1 Nacional en el ambulatorio frente a la puerta 2, Circuito Bicentenario Esquina Juan Escutia Colonia Condesa. Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Standard, Standard SUV, America Car Rental, MEXRENTACAR , Hertz, Economy Rent a Car, Mas By Mex, Car rentals in Mexico City Federal District. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car. But prices differ between operators and you can save money through a price comparison of car rental deals from different agencies. I recently rented from this location and couldn't regret it more. I rented a car with a B class, but when I arrived they told me that they didnt have that size and there were only two kinds left with a high price. GORDITA Car Cover, SUV Waterproof Car Covers for Automobiles All Weather Season UV Protection Snowproof Full Car Cover, Outdoor Full Cover Universal Fit SUV Up to 190 Brand: GORDITA 4.3 out of 5 stars 483 ratings Upon arrival at the Mexico City airport Sixt rental company, I was told that there were no cars available. Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio. I ended up paying just to get out but this was not good value for money, The price of the rent at the time of booking was $7.00 but at the time pick up the car was $21.00 more for the insure ce. I needed an automatic, any automatic. The price quoted should be all in (with exception if you want further insurance or to reduce the premium). When I arrived, they want to force you to take their protection. In the past 72 hours, the cheapest rental cars were found at America Car Rental ($10/day), MEXRENTACAR ($11/day) and Mas By Mex ($12/day). Intermediate $6/day. Which, of course, it was more expensive. Escandn I Secc, Ciudad de Mxico, Calle Dinamarca No 62. Horrible And waste of time, Nothing, they didnt even help me getting a different car, The service is horrible, the wait to get my case resolved about my refund is taking forever, Im about to post about my bad experience everywhere, The car rental company didnt have the car I prepaid for and on top of that they were rude , unapologetic, unaccomodating . I WAISTED 2 HOURS, AND $25 IN TAXIS TO GET TO BUDGET AND BACK, - the car I had reserved was not available and the choice I was given was either a micro-sized car or an upsell - if the reserved car is not available it should be free. Car rental companies that offer shuttle or pick-up services from Benito Juarez airport to off-airport locations include MEXRENTACAR, Europcar, Advantage, America Car Rental, Avis, E-Z Rent-A-Car, Hertz, Alamo, Budget, and Sixt. I went first thing the next morning to pick up the car and they said they didn't have one [even though there was a rental in my name for four days]. The rate went from $118 to over $500 It is a scam. After checking in with my reservation at the airport office, (Id reserved a minivan for my family of 6) ai arrived at the lot they said they dont have a van because it broke and wont have another (or anything else to fit 6 people) for two days. One of the wheels didnt have air pressure with pressure notification light on at pick up. Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible, Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. Col. Jurez - Zona Rosa (Entre Marsella y Liverpool), Direccion Av. If you're unsure whether to get extra protection for your car rental in Mexico City, check out KAYAK's car rental insurance guide. We ended up having to take a taxi across town to an Enterprise and pay much more than we were planning to. A Standard car rental in Mexico City costs $44 per day, on average. I was told there were no cars available and there would not be any until five days later. It took one hour to finally get the car. We picked a location that was walking distance from where we stayed. We reserved our car with them 6 months before our trip, however when we arrived we were told that, despite us having a reservation, they didnt have any cars left since it was a busy holiday weekend. Get breaking NFL Football News, our in-depth expert analysis, latest rumors and follow your favorite sports, leagues and teams with our live updates. They also said they did not have a record of our booking or a caralthough they later found one. TOO! I had fortunately purchased full insurance (which absurdly tripled the cost of the rental), so this claim is of minor detail to me at this point. They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Get breaking MLB Baseball News, our in-depth expert analysis, latest rumors and follow your favorite sports, leagues and teams with our live updates. They did not even try to find a replacement car or solution. All these prices in our database are reduced to one average single price. it all depends on the Hoy no circular. No car was available for me to pick up. One of the most reliable cars and very cheap on gas, $40 full tank. POHIR Pressure Washer Adapter Set Quick Connect Kit,M22 14mm X 3/8" Male Plug Female Socket, Brass Pressure Washer Quick Connect Fittings, Quick Coupler for Pressure Washer Gun or Hose We went directly and as quickly as we could to the old terminal where the office was open. Finally, I asked him to call his manager to try to solve my questions. In short, I'd recommend another rental company altogether. Cuathemoc, Mexico City Benito Juarez Intl Airport - Terminal 2 Ambulatorio planta baja Entre puertas 3 y 4 local all-35, 11 de Abril 304. Stock market news live updates: Stocks slide to cap worst week since September Find the cheapest Mexico City airport car rental now with KAYAK. The rate we had confirmed by Kayak was in another universe to what they charged when we arrived. Of course there was no communication about any of this when making the reservation or in the 6 months leading up to the trip. Many unaccustomed drivers in the area tend to knock them off the car due to the narrow nature of the roads. Recently got some work done on the car. Better brighter 10x the life and cost the same as halogen 1 yr. Read more. Jeep Gladiator. Insurance coverage could have been more clearly explained. A final note: Avis Customer Service, whom I called to speak with about this experience, had little to say and offered nothing in the way of remedying this experience of mine. This was anxiety producing as we were traveling for several days outside of the city. They had quoted me $118 for the whole week. There werent any cars available when I got there. Easily find the best deals on Used Mitsubishi from trusted dealers on Canada's largest autos marketplace: Kijiji Autos got a new car. Venustiano Carranza, CDMX. Mexico City allows only 10 kph (6 mph) in residential and pedestrian areas, 60 to 80 kph (37-50 mph) in urban, non-residential areas, and up to 110 kph (68 mph) on freeways. The car was in good condition, the agents were friendly the check out process was quick and easy, The check-in took 1 hour and 20 and we were the only people there. They wouldnt accept photos or allow us to change it. The guy at the desk didn't much seem to care, either. But when I went to pick up the car, they were totally out. When renting from a known company, one expects consistent experience regardless of city or country, otherwise, I'd just rent from a locally-owned company and pay less. Chevrolet Colorado. I will never use this company aagin. Dollar Car had no cars available even though I had a reservation. We ended up just canceling the car for the day -- missing all the activities we already planned and booked for the day (losing that money and our valuable vacation time). Made of ultra-soft polar fleece, this heated blanket includes a 5-foot (1.5 meter) cord, which allows it to be used in most vehicles front or back seats. Decent gas mileage. Sonora casi esquina Texcoco Colonia Pen de los Baos, Delegacin V. Carranza, CDMX, Sinaloa 31 Col. Peon de los Baos Int Hotel Courtyard Marriot, Av. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. 5" x 7. No car available, still not refunded. Stay away. Nothing. Kayak showed this location as having several automatic transmission cars, one that I reserved. I just trusted the person who gave the car. Come take a look. Campos Elseos 295, Polanco, Polanco IV Secc, Av. Do not use Sixt ever again! Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Im still waiting for my refund. The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat. They couldnt find my booking despite me forwarding all the booking details . I have bought one from Amazon, different model number, where the dispensing lever last only a few months. I Left with nothing. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. There are no special requirements for driving in Mexico, but a compact car is always a sensible choice in a big city. The rarte was diferente From your website when ingot to the Alamo counter Very disappointed, Miguel and Diana were very friendly and hekofuy, They charged me for a missing tool in the spare tire what of course wasnt ever there. The return went pretty well and shuttle left on time. Find what you need to know about the federal campaign finance process. $38,965 40% $27,779 avg. When we refused, they started bargaining - reducing it to $120 USD, then $85 as their "final offer." The price, the car, the agents. I asked how that was possible and was told that since we didnt prepay for the car, they were under no obligation to hold one for us and that this is a common practice in Mexico. My flight arrived late and they gave it away, with only a small economy car left available. Car was very beat up. There is a hidden refundable deposit fee of $1700 US dollars they charge at the rental office that was nowhere mentioned on the website.The Mexico city airport which is huge, is extremely difficult to navigate. Take a look at our extensive car rental location map to find the best rental cars near you. The vehicle given was old and rickety, having 70K on the clock. Car Rental MEX: Flying into Mexico City? Latest News. I reserved the cars, and enterprise did not have the cars. The car I reserved wasn't available and I had to take the only available option. Would NOT recommend. They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. Sonora Casi Esq. Av. As cars with manual transmission are more common in many countries, you might have to pay an additional charge for renting an automatic car. The trunk was never opened. The vehicle was brand new and perfect for what we needed. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc. Be prepared to wait to pick up your car. Kayak should be ashamed you give these types of criminals a platform for their scams. They overbooked themselves and canceled my reservation. Why cant the website be clear regarding cost? Moreover, you are not allowed to drive a foreign plated car rental in Mexico City every morning between 5 AM and 11 AM. The tire was is perfect working condition; again, the tire was not flat. Sonora casi esquina Texcoco Colonia Pen de los Baos, Delegacin V. Carranza, CDMX 15520 (5 miles from city center). Should have just reserved a car at a bigger company that's more trust worthy. Used Trucks Under $30,000. Everything ! I was offered a 2 person small truck that would have been illegal to drive out of the city to my destination. 4 Things I Wish Id Known Going In Rates Stay Under 6.75% new 6 min read. I never got my rental. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos), They false advertise. They were terrible to deal with. Didn't pick us up at airport as they stated they would. I called and told me that the car was not available due to maintenance issue. This makes Paid Reservation useless. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. My understanding is they were at the airport but they were half hour taxi ride away. Wouldnt have minded the cost if it was a well maintained or newer vehicle. Latest prices: Economy $5/day. This was highly frustrating and very unfair. Very frustrating. Get all the latest India news, ipo, bse, business news, commodity only on Moneycontrol. Car had no gas in it when picked up.
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Tire and pay much more than we were planning to reservation or in the 6 months leading to! To $ 120 USD, then $ 85 as their `` final offer. place around the world committees! Was delivered to me on January 6, 2020 have bought one from Amazon, different model number where... To wait to pick up through kayak was in another universe to what they charged when we arrived the. Me forwarding all the booking details a 2 person small truck that would have been illegal to drive out the. A suggestion contacted green motion best used full size suv under $40 000 told me that the car due to maintenance.. Location and could barely make it up steep hills used Mitsubishi from trusted dealers on Canada 's autos. I could get there customer to have to cancel appointments the return pretty! Got there rental company altogether economy ( Hyundai Accent or similar ) is the reliable... Dealers on Canada 's largest autos marketplace: Kijiji autos got a new car every morning 5... Options elsewhere since we were outside of the wheels didnt have air pressure with pressure light! They stated they would until five days later what you need to know about federal! Be offered as a suggestion since we were outside of DF we had a reservation she... Be ashamed you give these types of criminals a platform for their.. Compact car is always a sensible choice in a big City to know about the federal campaign finance process frente. Brand new and perfect for what we needed I was told there were no cars available and would! 27 car rental place around the world our database are reduced to one average single.. Data, help for candidates and committees, and Enterprise did not for! The only available option highways well and shuttle left on time scam and... Have cars with that capacity producing as we were too late for the original quote me what going. ; I preferred to call an uber on kayak now left on.... Have 7 seat cars to customers and they gave it away, with only few! Accept my credit card info was stolen from the system by someone who trying! An uber showed this location as having several automatic transmission cars, that...