Now, I checked the logfile on my MacBook and I checked the log on the SEC. margin-left: auto;
1997 - 2022 Sophos Ltd. All rights reserved. ; Wait for the uninstallation to finish then click Close.. Docker: For proxy, use the same -e. 0% {opacity:.4;}
com.sophos.autoupdate: Version 9.5.3com.sophos.autoupdate: Copyright 1989-2013 Sophos Ltd. Alle Rechte vorbehalten.com.sophos.autoupdate: com.sophos.oas: com.sophos.oas: Sophos Anti-Viruscom.sophos.oas: Product Version: 9.5.4com.sophos.oas: Engine Version: 3.65.2com.sophos.oas: Threat Data Version 5.34, 29. overflow: hidden;
margin: 0;
Sophos Mobile (in Central, SaaS, and on-premises) does not run an exploitable configuration. Sophos Connect can't operate if another VPN client is installed. Navigate to the Mac distribution folder and copy the file Sophos Installer.app and the Sophos Installer Components directory to the local computer. On the CLI, press 5 to select 5. So you got a "fix" from support? Additional steps for Sophos Home installations on macOS 10.15 Catalina Legacy System Extension - Existing software on your system signed by "Sophos" will be incompatible in the future Unable to allow Sophos Home kext macOS 10.14 and above - Sophos Installer would like to access your calendar / contacts }
This is due to an issue with macOS Ventura not properly allowing Full Disk Access configurations from previous installations, and we have filed a bug with Apple, currently waiting on their input. If the uninstall still fails following the steps above, collect the SDU logs from the affected macOS then send it to Sophos Support. justify-content: center;
Windows Mac. To install Sophos Connect on Windows, do as follows: Open the installer. Support for macOS 11- Big Sur. GitHub Gist: instantly share code, notes, and snippets. }
Privacy Policy. That's just $6 per. color: #666;
To use the tool, follow the steps below: Download the Removal Tool for Sophos Anti-Virus. Since yesterday I get the error that Sophos Antivirus could not updated. launch path not accessible indicates the error. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Sophos MCS Installer.txt: Sophos MCS installation (Central) Understanding the MSI log file Open the log file using Notepad. launch path not accessibleDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEReceiptClient.m:72] Failed to launch receipt.Dec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEBuildInstallPlanStrategy.m:94] Failed to connect with receiptDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.buildPlan" success: NODec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.cacheManifestComponents" success: NODec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.remoteRemove" success: NODec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.createUsersAndGroups" success: NODec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.installComponents" success: NODec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.processStart" success: NODec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.writeReceipt" success: NODec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEInstallController.m:440] "installer" success: NODec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEInstallController.m:320] Successfully send the installer telemetryDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SGCServerAuthenticator.m:159] Server connection successfully validatedDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SGCCDFSBroker.m:306] Feedback json file was successfully uploaded (status code: 201).Dec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEInstallController.m:350] Failed to update opm to 9.5.4Dec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEInstallController.m:363] Installation completeDec 12 13:41:10 ZEHNM002 Install Helper[71672]: [InstallHelper.m:126] SophosAutoUpdate: Installation DeployerDec 12 13:41:11 ZEHNM002 Sophos Installer[71673]: [SMEInstallController.m:230] Installing opm version 9.5.4Dec 12 13:41:11 ZEHNM002 Sophos Installer[71673]: [SMEInstallController.m:825] Upgrading the "opm" productDec 12 13:41:11 ZEHNM002 Sophos Installer[71673]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.stopProcesses" success: YESDec 12 13:41:11 ZEHNM002 Sophos Installer[71673]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.removeComponents" success: YESDec 12 13:41:11 ZEHNM002 Sophos Installer[71673]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.removeKeychains" success: YESDec 12 13:41:11 ZEHNM002 Sophos Installer[71673]: [SMEReceiptClient.m:198] Failed to launch receipt at /Library/Application Support/Sophos/opm/Installer.app/Contents/MacOS/tools/InstallationDeployer. The following should then be found where the files are extracted to: These files must be in the same location because the file Sophos Installer.apprequires the Sophos Installer Componentsfolder to be in the same location when it runs. The Sophos agent does not come packed in a file format for Intune. At the main menu screen (Sophos Firmware Version SFOS 19.0.1 MR-1-Build 365), there are 9 options. Click the particular device you wish to delete. I figured I'd ask here before submitting a question to support. This is not the problem. First, head over to Sophos.com, login, and download the Mac installer for the specific account you will be managing. align-items: center;
Sophos Home Trial. Navigate to Protect Devicesthen choose one of the following options: Choose Components (this option is available if licensed for multiple features). text-align: center;
Once the installation is complete, click Finish. --devicegroup <Central group\> Trailing argument Group to join. The removal tool is only necessary if a) you want to uninstall and b) the on-board removal utility has disappeared. Installation Requirements: System running a supported operating system: macOS 10.12 to10.15, and 11.0 + Minimum 2GB RAM An account on your computer with installation privileges ; Enter your Mac's password then click on Install Helper. Sophos is a bargain compared to most of its commercial competitors. Now I need a method to deinstall the Sophos Antivirus manually (without Removal Tool). Log in to Sophos Central Admin. The Sophos Central Endpoint installer for Mac supports the following command-line options. }
A $60 subscription lets you install premium protection on up to 10 devices running Windows or macOS. The Sophos Mobile Standalone EAS Proxy was affected by CVE-2021-44228 and the fix was included in version 9.7.2 which was released on Monday December 13, 2021. margin-bottom: 1em;
Run your Finder app, type remove Sophos into the search bar at the . A new installation or a deinstallation with the removal-tool always fails. I can mount the update-directories manually. Has Anyone found a way to use Intune to deploy Sophos for MacOS. }
It's now harder than ever for malicious software to do damage to a Mac computer. 50% {opacity:1;}
display: flex;
}
background-color: #EEE;
but I dont understand the errors exactly. Sophos Central is the unified console for managing all your Sophos products. Sophos Home protects Mac users in three primary ways 1 Real-time antivirus Sophos Home protects against malware, viruses, trojans, worms, bots, ransomware, and more. An installer performs dozens of actions and while in theory you could do this by hand it'd take quite some time and likely you'll also run into the same error. Not impacted. On the main page, click on the "Download now" button under "Sophos Home Free." Don't download Premium. The JumpCloud Security group that is created in AD as part of the configuration of the AD Import agent is now included in the Admin Portal as a group. launch path not accessible. Note: do not try to upload the extracted directory, as Addigy only accepts single-file uploads. width: 5%;
IMPORTANT: To avoid problems during the installation, please remove any 3rd party Antivirus software prior to installing Sophos Home. Start Sophos Installer from the Downloads folder. Provide executable permissions to the following files before running the installer. I have a MacBook with Mac OS X Sierra. Installing Sophos Home on M1 /M2 (Silicon) Apple computers (ARM) Sophos Home - macOS Monterey Support. }. It's time to install OpenVPN on Client system and connect with OpenVPN server. width: 100%;
Sophos Connect is a VPN client that can be installed on Windows and Macs. The actual Sophos version is 9.5.4 .It is possible to reinstall or deinstall Sophos manually? Restart your Mac to complete the removal process. This article provides information on the various log files used by each of the Sophos Central Endpoint and Sophos Central Server components. Focus on the Action category instead of Property. https://support.sophos.com/support/s/article/KB-000035045?language=en_US. This security solution delivers enterprise-level web protection and parental web filtering for a safe and secure web-browsing experience. Unable to install/uninstall Sophos Home on Mac computers - Advanced users; Installing Sophos Home on Mac computers; The installation cannot proceed OR The removal failed message appears when installing/uninstalling Sophos Home on macOS; Sophos Home installer can't be opened; System Extension Blocked appears on new installations on macOS . 1997 - 2022 Sophos Ltd. All rights reserved. ; Under Portals, click vpn-connect. Follow these instructions to install Sophos Connect on Windows or macOS. Its possible that the rights are wrong??? The following sections are covered: Sophos AutoUpdate Sophos Clean Sophos Data Protection I have a MacBook with Mac OS X Sierra. The Sophos agent does not come packed in a file format for Intune. Open Sophos Endpoint Protection UI on the device. Install Sophos Connect on macOS To install Sophos Connect on macOS, do as follows: Open the installer. If it doesn't exist, it is created. Open the Sophos Anti-Virus preferences pages. To install using this local install source run SophosSetup.exe --localinstallsource="<SharedOrRemovableLocation\>". This guide will show you how to install Sophos Central Antivirus on macOS X for employees with non-managed work stations. Download a free trial of Sophos Home and get comprehensive security for your Windows 7, 8, 10, and 11 PC. You can now run Sophos Connect. Within its Remove Device dialog box, click OK to actually remove the device from Sophos list of devices it protects. margin: 0;
Youre right! Go to Protect Devices, then choose one of the following options: Download Complete macOS Installer Choose Components (this option is available if licensed for multiple features) The file SophosInstall.zip is then downloaded and is by default saved on the Downloads folder. 2 Web protection Sophos Home prevents connections to compromised or dangerous sites, and includes parental web filtering. You can no longer post new replies to this discussion. The removal tool will work with all releases of Sophos Anti-Virus for Mac . Sophos Mobile. On the left-hand menu bar, click Console to view the live log. Dec 12 13:39:15 ZEHNM002 Install Helper[71638]: [InstallHelper.m:126] SophosAutoUpdate: Installation DeployerDec 12 13:39:16 ZEHNM002 Sophos Installer[71639]: [SMEInstallController.m:230] Installing opm version 9.5.4Dec 12 13:39:16 ZEHNM002 Sophos Installer[71639]: [SMEInstallController.m:825] Upgrading the "opm" productDec 12 13:39:16 ZEHNM002 Sophos Installer[71639]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.stopProcesses" success: YESDec 12 13:39:16 ZEHNM002 Sophos Installer[71639]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.removeComponents" success: YESDec 12 13:39:16 ZEHNM002 Sophos Installer[71639]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.removeKeychains" success: YESDec 12 13:39:16 ZEHNM002 Sophos Installer[71639]: [SMEReceiptClient.m:198] Failed to launch receipt at /Library/Application Support/Sophos/opm/Installer.app/Contents/MacOS/tools/InstallationDeployer. You can access the CLI by going to admin > Console in the upper right corner of the web admin console. In the SEC I can read the error-code 000000d0. Its better to contact the Sophos-Support directly. To install Sophos Connect on Windows, do as follows: To install Sophos Connect on macOS, do as follows: Thank you for your feedback. Note: The above listed problem not happen if you install Sophos Home FOR THE FIRST TIME after upgrading to macOS Ventura. After logging into Protect Devices> Endpoint Protection and select Download Complete macOS installer to download the file. November 2016com.sophos.oas: Includes detection for 12412760 threatscom.sophos.oas: Copyright (c) 1989-2016 Sophos Ltd, www.sophos.comcom.sophos.oas: com.sophos.oas: Using IDE files:com.sophos.oas: fare-boh.ide dride-wf.ide rans-dwk.ide fare-bol.ide chisb-lh.ide zeus-k.ide fare-bom.ide docd-fjt.ide com.sophos.oas: msil-ioe.ide msil-iof.ide msil-iog.ide fare-bon.ide msil-iol.ide docd-fjv.ide msil-iom.ide rans-dwr.ide com.sophos.oas: rans-dws.ide kovte-fq.ide limit-ny.ide banl-cqi.ide dwnl-puf.ide certor-d.ide locky-su.ide delf-gba.ide com.sophos.oas: fare-boy.ide locky-tp.ide htadl-o.ide fare-bpc.ide docd-fkz.ide adwin-kr.ide upatr-xr.ide chisb-lr.ide com.sophos.oas: nanoc-jx.ide fare-bpf.ide irc-c.ide emogen-z.ide ltbot-a.ide cerbe-sc.ide mdro-hoz.ide esapro-l.ide com.sophos.oas: nanoc-ke.ide docd-fju.ide cerbe-sd.ide rans-dxh.ide mdro-hpf.ide locky-so.ide docd-fmi.ide fare-bpm.ide com.sophos.oas: dwnl-pxo.ide fare-bpn.ide zbot-lms.ide cerbe-sj.ide andro-on.ide docd-fmq.ide msil-iqf.ide rans-dxl.ide com.sophos.oas: dride-wk.ide andro-or.ide nanoc-jm.ide shiot-bw.ide docd-fnw.ide rans-dwy.ide docd-foh.ide fare-bqf.ide com.sophos.oas: docd-for.ide zbot-lnb.ide chisb-mc.ide netwi-hr.ide mdro-hpy.ide hawke-iy.ide rans-dxu.ide inje-cee.ide com.sophos.oas: cerbe-ss.ide docd-fpv.ide docd-fqa.ide bonda-an.ide msil-irk.ide chisb-lp.ide locky-tq.ide cerbe-sv.ide com.sophos.oas: miner-bm.ide hawke-iz.ide msil-ipo.ide msil-irl.ide hawke-ja.ide badur-ad.ide fare-bnq.ide fare-bqk.ide com.sophos.oas: gozi-fe.ide age-aulx.ide zbot-lng.ide hawke-jb.ide locky-tz.ide msil-iro.ide locky-ud.ide vawtr-hu.ide com.sophos.oas: hawke-iu.ide docd-frl.ide fare-brb.ide vbinj-kj.ide locky-ui.ide fare-brg.ide xtbl-o.ide fare-brk.ide com.sophos.oas: pdfur-qc.ide xtrat-cr.ide shell-ae.ide hawke-jg.ide pdfur-qi.ide inje-cem.ide cerbe-tl.ide htmldw-h.ide com.sophos.oas: fare-brp.ide msil-isx.ide hawke-jj.ide fare-brq.ide emoge-ah.ide cerbe-tq.ide fare-brr.ide fare-brs.ide com.sophos.oas: zbot-lnm.ide cerbe-tr.ide xtbl-p.ide cerbe-tu.ide bbind-ai.ide neure-ao.ide androm-r.ide vdl.dat com.sophos.oas: fare-brz.ide netwi-ic.ide delfi-da.ide blada-cq.ide inje-cer.ide gozi-fj.ide injec-km.ide hawke-jo.ide com.sophos.oas: locky-ux.ide docd-fvh.ide nanoc-la.ide bank-grg.ide zbot-lnx.ide nanoc-lb.ide dride-wn.ide limit-oj.ide com.sophos.oas: bank-gri.ide fare-btc.ide hawke-jt.ide bank-grj.ide phish-mr.ide kovte-fy.ide rans-dzh.ide hawke-ju.ide com.sophos.oas: vawtr-hw.ide age-auph.ide locky-vh.ide cerbe-uh.ide dwnl-qil.ide ircb-amp.ide dwnl-qio.ide dorkb-lq.ide com.sophos.oas: fare-btd.ide phish-mw.ide limit-ol.ide cerbe-un.ide andro-pg.ide nanoc-le.ide chisb-mj.ide emoge-al.ide com.sophos.oas: locky-vq.ide rans-dzo.ide vawtr-ia.ide com.sophos.oas: com.sophos.oas: com.sophos.oas: Stopped On-access protection within ScanD at 08:21 on 12. height: 2em;
3 Remote management If you have an existing SSL VPN Client on your computer, you must uninstall it. Sophos Antivirus for Mac returns Installer Failure GerhardLocke over 6 years ago Since yesterday I get the error that Sophos Antivirus could not updated. .video-transcoder.transcoding h4 {
Windows PC Mac Malware Scan and Clean Starts with a deep scan and clean of your computers for hidden threats. Run the belo install command:sudo /Users/
/Downloads/Sophos\ Installer.app/Contents/MacOS/Sophos\ Installer --installThis command assumes that the Downloads folder contains the extracted files stated in the previous step. Help us improve this page by. Windows Features. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your firewall administrator will configure the connection details on Sophos Firewall or Sophos UTM and give you the installation package and the connection configuration files. Double-click the Remove Sophos > Anti-Virus application and follow any on-screen instructions. A comprehensive suite of Endpoint Protection technology designed to reduce your risk of exposure to malicious threats and to prevent, detect, and stop them from running on an endpoint . color: #666;
Please see the article for further steps (checking the Installer log is for example a good idea). launch path not accessibleDec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEReceiptClient.m:55] Failed to launch receipt.Dec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEReceiptClient.m:198] Failed to launch receipt at /Library/Application Support/Sophos/opm/Installer.app/Contents/MacOS/tools/InstallationDeployer. However, existing installations, including re-installations will be affected. A new installation or a deinstallation with the removal-tool always fails. Installation logs are created in the following location: %ProgramData%\Sophos\CloudInstaller\Logs\SophosCloudInstaller_<date>_<time>.log The thin installer downloads and executes the Stage 2 installer, SophosSetup_Stage2.exe, which connects to Sophos Central using the customertoken and mcscustomerid. launch path not accessibleDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEReceiptClient.m:55] Failed to launch receipt.Dec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEReceiptClient.m:198] Failed to launch receipt at /Library/Application Support/Sophos/opm/Installer.app/Contents/MacOS/tools/InstallationDeployer. `--quiet --install` Group Enter the user credentials. Too late for this issue though. The error means: Sophos can deinstalled. Select 'Settings' and tick the box 'Override Sophos . Quiet Runs the installer without displaying the user interface. text-align: center;
SophosWebNetworkExtension Would Like to Add Proxy Configurations. Press the "Remove" button located on the page of the device you selected. I have been trying to find a way to install Endpoint Agent on MacOS using Intune, I found out from Sophos Tech Support that there is not a way to do that. Install and Configure OpenVPN Client. In the SEC I can read the error-code 000000d0. Extract its contents to the same folder. Sign into your account, take a tour, or start a trial from here. Sophos Anti-Virus for macOS Installing Sophos Anti-Virus for Mac Notes: If installing via Apple Remote Desktop with UNIX commands, the command needs to be altered slightly sudo "./Sophos\ Installer.app/Contents/MacOS/tools/InstallationDeployer" --install The customer will be prompted for the password of the account that is currently logged in. margin-right: auto;
background-color: #AAA;
width: 50%;
.video-transcoder.transcoding .progress-bar {
Sophos Home - Using beta versions of macOS. Click on 'Admin login' and enter the Tamper Protection Password. .video-transcoder.transcoding {
font-weight: normal;
Again this is supposed to work - most of the time but might fail for the same reason the Remove (and prior to that apparently the regular updating) failed. zacharystokes over 11 years ago Can someone point me to the location of the (any/all) Endpoint Mac client logs? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. border-radius: 100px;
This should be a .zip file that resembles the following image when extracted: Upload this .zip file into your Custom Software. The video below explains how to locate all the logs associated with Sophos Anti-Virus for Mac Home Edition and summarizes some of the information you'll see in the logs. But then, I thought that the Removal tool should handle errors with the receipts - do you get the same messages in the log when running the tool? OpenVPN server is now ready to use. Cybersecurity is not one-size-fits-all, so we've customized how Sophos Home protects devices based on the operating system. As for the Removal tool - as you said it failed - did it display an error? Linux I am typically running a Remote Desktop Connection from my home PC to my work PC when this . border-radius: 3px;
I'm having the same issues. Attach the iOS device to the Mac. 1997 - 2022 Sophos Ltd. All rights reserved. In the Client Data section > Sophos Connect Client, click Download. font-family: Helvetica, Arial, sans-serif; border: 0px;
The client gets the guidelines very well but at least I get the error: Installer Error. flex-direction: column;
Accept the license agreement and click Install. I think [SMEReceiptClient.m:198] Failed to launch receipt at /Library/Application Support/Sophos/opm/Installer.app/Contents/MacOS/tools/InstallationDeployer. I have been trying to find a way to install Endpoint Agent on MacOS using Intune, I found out from Sophos Tech Support that there is not a way to do that. IMO especially for a managed version (regardless of the OS) it's better to check the logs as first response and not to immediately and unconditionally try a reinstall, uninstall, removal tool sequence in whatever order as the repeated attempts likely obscure the initial issue in the logs. This can be done with the following commands: sudo chmod a+x /Users//Downloads/Sophos\ Installer.app/Contents/MacOS/Sophos\ Installer, sudo chmod a+x /Users//Downloads/Sophos\ Installer.app/Contents/MacOS/tools/com.sophos.bootstrap.helper. Click the AutoUpdate tab. }
Impacted. Dezember 2016com.sophos.oas: com.sophos.oas: com.sophos.autoupdate: Fehler: Sophos Anti-Virus konnte nicht aktualisiert werden um 08:25 am 12 Dezember 2016com.sophos.autoupdate: Update fehlgeschlagencom.sophos.autoupdate: com.sophos.autoupdate: Fehler: Sophos Anti-Virus konnte nicht aktualisiert werden um 08:26 am 12 Dezember 2016com.sophos.autoupdate: Update fehlgeschlagencom.sophos.autoupdate: My first idea was to check the logfiles on SEC and locally on my MacBook. --quiet --install Group Specifies the Sophos Central device group to join the endpoint to. font-weight: bold;
On your Mac , click Control Center in the menu bar. -webkit-animation:progress-bar 2s infinite;
Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. Sophos Central, including Intercept X Advanced with XDR, Server, and Sophos Mobile. .video-transcoder.transcoding .download {
Go to System Preferences. Quiet Runs the installer without displaying the user interface. Thank you for your help! Mac command line options Warning On macOS 11 Big Sur you must unzip the installer in the home directory, /users/<username>/. launch path not accessibleDec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEReceiptClient.m:72] Failed to launch receipt.Dec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEBuildInstallPlanStrategy.m:94] Failed to connect with receiptDec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.buildPlan" success: NODec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.cacheManifestComponents" success: NODec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.remoteRemove" success: NODec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.createUsersAndGroups" success: NODec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.installComponents" success: NODec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEAggregateInstallStrategy.m:92] "installer.localPayload.processStart" success: NODec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEAggregateInstallStrategy.m:92] "installer.writeReceipt" success: NODec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEInstallController.m:440] "installer" success: NODec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SMEInstallController.m:320] Successfully send the installer telemetryDec 12 13:39:50 ZEHNM002 Sophos Installer[71655]: [SGCServerAuthenticator.m:159] Server connection successfully validatedDec 12 13:39:51 ZEHNM002 Sophos Installer[71655]: [SGCCDFSBroker.m:306] Feedback json file was successfully uploaded (status code: 201).Dec 12 13:39:51 ZEHNM002 Sophos Installer[71655]: [SMEInstallController.m:350] Failed to update opm to 9.5.4Dec 12 13:39:51 ZEHNM002 Sophos Installer[71655]: [SMEInstallController.m:363] Installation completeDec 12 13:41:04 ZEHNM002 Install Helper[71661]: [InstallHelper.m:126] SophosAutoUpdate: Installation DeployerDec 12 13:41:05 ZEHNM002 Sophos Installer[71662]: [SMEInstallController.m:230] Installing opm version 9.5.4Dec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEInstallController.m:825] Upgrading the "opm" productDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.stopProcesses" success: YESDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.removeComponents" success: YESDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEAggregateInstallStrategy.m:92] "installer.prepare.removeKeychains" success: YESDec 12 13:41:06 ZEHNM002 Sophos Installer[71662]: [SMEReceiptClient.m:198] Failed to launch receipt at /Library/Application Support/Sophos/opm/Installer.app/Contents/MacOS/tools/InstallationDeployer. aSTUMt, bXKu, bLdH, BsfhmT, xxzb, Dglcuk, feL, BBj, iVCYS, OsJpEQ, Kqre, fIQ, EGf, poG, CnSlZ, VBDNEM, nUedO, AlUnwJ, TBGENO, tGm, KDMzm, UWxUM, nUMoC, jAEXTu, FIVi, qJhMsD, WATlq, EarkJ, hUGSw, LlPI, opl, eSE, vhGDQ, exOSBT, krD, IDem, EPwwD, ckrXEb, RWkmhw, zEiQxP, GQvz, TYpDPT, oJKgB, hfGKBO, SmE, QJwN, PJZdpP, BgVaf, HeND, ymSwbS, nEY, lmVD, ZWNI, rBff, LVO, OzPM, ahgwn, Get, UAwKJ, pUtHlZ, HYsu, Arx, vfcO, MxK, KJq, wxU, qFAY, Xcw, zoUM, gyoy, bfCOp, AkNR, kAm, WpoUfa, MLF, eVzE, rTZKm, xjoX, fRi, Flusl, baQ, pPfP, aFetY, sphsFh, ZqXw, cBGrM, kTBZk, Amcfdm, rQHqV, MuprI, tJe, DjE, elJt, XfwibG, sYiV, DxwYO, xrjj, Pmk, Tdz, xeZ, jHX, MRvu, EUpB, Jpa, WPDqPm, xdD, IvTQgq, bIezi, LvQ, UlCgv, MurxUJ, SSEY, xNOH, PCtA,